Our promise to your safety

Gambling always carries the risk of financial loss. Keep it as entertainment, not a source of income. Play responsibly and protect your wellbeing.

• Set a budget before playing and stick to it.
• Decide time limits for each session.
• Do not chase losses or try to win back money.
• Avoid betting when stressed, tired, or under the influence.
• Keep gambling money separate from bills and savings.
• Use platform tools to control play: deposit limits, loss limits, wager limits, and reality checks.
• Review account history to learn your patterns and adjust.
• Respect our policy on underage gambling. You must be 18+.
• Take breaks often to stay in control.
• If it stops being fun, stop playing and seek help.

surebet247(BD) supports players in Nigeria with useful tools and tips to stay safe.

Problem gambling can build up quietly. Watch for warning signs and act early to protect yourself.

• Spending more money or time on betting than planned.
• Chasing losses after a bad session.
• Hiding gambling from family or friends.
• Feeling restless or irritable when you try to cut down.
• Borrowing money or selling items to fund play.
• Missing work, school, or important events due to gambling.
• Using betting to escape stress, worry, or low mood.
• Arguing about money or debts related to gambling.
• Thinking about betting most of the day.
• Failed attempts to stop or control play.

Gambling addiction is a serious condition and needs attention.

You can take practical steps to reduce harm and regain control. surebet247(BD) offers tools that help you manage play responsibly.

• Set or lower deposit, loss, and wager limits in your account.
• Turn on reality checks and session timers to monitor time.
• Take a short time-out, from 24 hours to several weeks.
• Request self-exclusion for longer breaks when needed.
• Remove stored payment methods and withdraw available balances.
• Ask your bank to block gambling transactions if they provide that control.
• Install blocking software such as Gamban or BetBlocker on your devices.
• Reduce triggers: unsubscribe from marketing and limit notifications.
• Tell a trusted person and agree on money and time limits.
• Seek professional support early if urges feel hard to manage.

Our support team can guide you through any of these tools.

Free and confidential support is available. surebet247(BD) encourages you to seek help early if you notice risk.

• National Lottery Regulatory Commission (NLRC) – player protection and complaints: https://nlrc.gov.ng
• Lagos State Lotteries and Gaming Authority (LSLGA) – responsible gaming resources: https://lslga.ng
• Federal Ministry of Health – mental health services and guidance: https://health.gov.ng
• Mentally Aware Nigeria Initiative (MANI) – mental health support and referrals: https://mentallyaware.org
• WHO Nigeria – mental health information and services: https://www.who.int/nigeria

If you or someone is in immediate danger, call 112.

If you are worried about your betting, contact surebet247(BD) support. Our team can apply limits, time-outs, or self-exclusion and direct you to help.

• Live chat via the Help Centre in your account.
• Email through the Contact Us form on the website.
• Phone support for Nigeria; check the Contact page for the current number and hours.
• WhatsApp chat, accessible from the Help Centre where available.
• Responsible gaming requests for limit changes or exclusion via live chat or email.
• Complaint escalation process in the Help Centre if you need further support.