Terms for Using surebet247(BD) in Nigeria

By creating an account and placing any bet, you enter a binding agreement made up of these Terms, all product rules, and policies referenced here. You should read this page in full before using the services.

Eligibility and registration

• You must be at least 18 years old and legally allowed to use betting services under Nigerian law.
• One personal account per individual. Duplicate, shared, or corporate accounts are not permitted.
• Registration details must be accurate, complete, and kept current. Identity checks may be carried out at any time.
• You are responsible for keeping your login secure and for all activity on your account.

Modifications to Terms

• surebet247(BD) may amend these Terms to meet legal, regulatory, or operational requirements.
• Updated terms take effect once posted. Continued use of the services means you accept the changes. Where required by law, you may be prompted to accept updated terms before further use.

Proper use of the platform

• Prohibited conduct includes fraud, misuse of bonuses, arbitrage based on data errors, use of automated scripts or bots, collusion, and any attempt to manipulate odds or an event.
• Access is for personal, non-commercial use. Resale of services or data is not allowed.
• We may suspend or close accounts, void bets, and report concerns to authorities where integrity or legal issues arise.

Content and intellectual property

• Site and app content, odds displays, event data, trademarks, software, and related materials are protected by intellectual property laws.
• You receive a limited licence to access and use content for personal betting. Copying, scraping, or redistributing content is not permitted.

Liability and disclaimers

• Services are provided using reasonable skill and care. Interruptions may occur due to telecom, system, or third-party failures.
• To the extent permitted by Nigerian law, our liability is limited to the amount of your stake on the affected bet or the net winnings due, whichever is lower.
• Nothing in these Terms limits statutory rights that cannot be limited under Nigerian law.

Governing law, complaints, and disputes

• These Terms are governed by the laws of the Federal Republic of Nigeria.
• Raise complaints promptly through customer support. If unresolved, you may escalate to the relevant Nigerian regulator where applicable.

Eligibility to place bets

• Only verified account holders aged 18 or above may place bets.
• Bets must be placed in Nigerian Naira and only on events we offer.
• Participants, officials, or others with insider access to an event are not allowed to place related bets.

Bet acceptance and records

• A bet is accepted when it receives a unique reference and appears in your bet history.
• We may refuse, limit, or partially accept any bet at our discretion.
• Live betting is subject to delays and suspension to protect market integrity.

Stakes, limits, and payout caps

• Minimum and maximum stakes, event limits, and overall payout caps are displayed in the bet slip or rules for the relevant market.
• Decimal odds apply unless stated otherwise. Potential returns are calculated as stake multiplied by odds, subject to any deductions or rules noted for the market.

Settlement of results

• Bets are settled on official results provided by the governing body of the event. If an official result changes later, settlement generally stands based on the initial official declaration.
• Dead-heat rules may apply where competitors tie.
• If an event is abandoned, postponed, or rescheduled, market-specific rules determine whether bets stand or are voided.

Errors and palpable inaccuracies

• If a bet is accepted at odds, markets, or outcomes that are materially incorrect due to an obvious error, we may void the bet or settle it at the correct odds that should have applied under our rules.

Cancellations and void bets

• You cannot cancel a bet after acceptance. We may void a bet in cases such as event cancellation, rule breaches, regulatory directives, or integrity concerns.

Multiples, related contingencies, and cash out

• Accumulator and system bets are allowed where offered. Related contingencies that could confer a pricing advantage are not allowed unless priced as a special.
• A cash out feature may be offered for selected markets. Cash out values are not guaranteed and once accepted, settlement is final.

Bonuses, free bets, and promotional terms

• Promotional bets, bonus credit, and free bet tokens are subject to specific terms including eligibility, wagering, expiry, and market restrictions.
• Bonus funds are not withdrawable and cannot be used on excluded markets or events. Misuse of bonuses may lead to removal of bonuses and account restrictions.

Funding your account

• Accepted methods may include Nigerian bank cards, instant transfers, bank transfers, USSD, and approved e-wallets as listed in the cashier.
• Minimum and maximum deposit limits, plus any fees from payment providers, are shown in the cashier before you confirm a transaction.
• We only accept payments from accounts in your name. Third-party payments are not allowed.

Withdrawals

• Withdrawals are paid to the original source method where possible. The name on your payment method must match your betting account details.
• Processing follows internal reviews and security checks. Typical internal processing is up to 24 hours; bank settlement can take additional business days based on your bank.
• We may request identity verification before processing, or at cumulative thresholds.

Verification and KYC

• You may be asked to provide government-issued ID, proof of address, and bank verification number (BVN). Enhanced due diligence may be required for higher-risk or higher-value transactions.

Transaction restrictions and AML compliance

• We may require reasonable turnover of deposited funds before withdrawal to meet anti-money laundering obligations.
• Where chargebacks, reversals, or fraud are detected, we may suspend the account, recover funds, and report to authorities.

Fees and charges

• We do not apply deposit or withdrawal fees unless stated in the cashier. Your bank or wallet provider may charge fees.

Cancellations and reversals

• A withdrawal request can be cancelled by you while pending, if the option is available in your account.
• Deposits cannot be reversed after funds are used to place bets. Erroneous credits may be reversed and any associated bets may be voided.

Taxes and currency

• Transactions are in NGN. Taxes or regulatory charges may be applied under Nigerian law. You are responsible for personal tax obligations on your winnings where applicable.

We support responsible use of betting services and encourage you to read and use the tools below to manage your play.

Player control tools

• Deposit, loss, and stake limits: set daily, weekly, or monthly limits.
• Session controls: set time reminders and cooling-off periods.
• Time-out: short breaks for 24 hours up to 6 weeks.
• Self-exclusion: longer blocks of 6 months or more. During self-exclusion you cannot access your account or place bets.

Good practice

• Set a budget before you bet and stick to it.
• Do not chase losses or bet when under stress or influence.
• Keep betting separate from everyday finances.

Help and support

• National Lottery Regulatory Commission: guidance and consumer information at nlrc.gov.ng.
• Lagos State Lotteries and Gaming Authority: responsible gaming resources for Lagos residents.
• Gamblers Anonymous: peer support meetings and resources at gamblersanonymous.org.
• If you feel gambling is affecting your wellbeing, consider speaking to a healthcare professional.

Legal obligations

• We comply with Nigerian anti-money laundering and counter-terrorism financing laws, including the Money Laundering (Prevention and Prohibition) Act and applicable CBN/NFIU directives.

Customer due diligence

• Identity verification covers ID checks, address validation, BVN checks, and where relevant, source of funds or wealth.
• Enhanced due diligence may apply to higher-risk profiles, politically exposed persons, or complex transactions.

Monitoring and reporting

• Transactions are monitored to detect unusual patterns, structuring, third-party funding, or rapid movement of funds unconnected to betting activity.
• Suspicious activity may be reported to the Nigeria Financial Intelligence Unit, and accounts can be restricted during reviews.

Consequences of non-compliance

• We may delay or decline transactions, freeze balances, suspend or close accounts, and retain funds where required by law.
• Failure to provide requested KYC documents may result in account restrictions until satisfactory information is received.

Data protection standards

• We process personal data in line with the Nigeria Data Protection Act and other applicable laws.

Data we collect

• Registration data: name, date of birth, address, contact details.
• Verification data: ID documents, BVN, proof of address, and any information needed for KYC/AML.
• Usage and device data: IP address, device identifiers, app version, log events, cookies, and similar technologies.
• Transaction and betting data: deposits, withdrawals, stakes, markets, odds, and outcomes.

How we use your data

• To provide and operate your account and betting services.
• To meet legal obligations, including AML, responsible gambling, and regulatory reporting.
• To prevent fraud and secure our systems.
• To provide support, service notices, and updates about changes to rules you should read.

Sharing and transfers

• Data may be shared with payment providers, identity verification partners, data analytics vendors, and regulators where lawful and necessary.
• Cross-border transfers follow legal safeguards such as contractual protections.

Retention

• We retain data for the period required by law and for legitimate business needs, after which it is securely deleted or anonymised.

Your rights

• Access, correction, deletion, restriction, objection, and portability as provided by Nigerian law.
• You can exercise rights through account settings where available or by contacting support for assistance.

Security commitments

• Transport Layer Security protects data in transit. Sensitive data is encrypted and access is controlled according to role.
• Systems are monitored for suspicious activity and fraud signals across accounts and events.

Account protection

• Two-factor authentication is available and recommended for login and sensitive actions.
• Strong, unique passwords should be used and kept confidential. Update devices regularly and avoid using public networks for transactions.

Operational measures

• Session timeouts, device recognition, and login alerts help protect your account.
• We operate incident response procedures to investigate and contain security events and will notify you where required by law.

Your responsibilities

• Keep credentials safe, log out after use, and inform support promptly if you suspect unauthorised access.
• You are responsible for losses arising from failing to maintain reasonable security of your account.